top of page
Scenario Based Learning Design
For a major American Tax Service
As part of Solution Team, I worked on this project as a UX and Visual designer in the initial stages to provide a solution to the client in the form of a prototype.
The current solution of training new tax consultants was challenging. The firm wanted to digitize the training.
Learners were trained by using scenarios to demonstrate different situations
Learning by practice – learners were asked to complete certain tasks and given feedback on their performance
Interactive content to keep learner engagement
Realistic visuals were designed to give leaners an immersive experience of completing the tasks.
Revenue – The stakeholders and learners loved the initial idea and the project was a Win for the solution team!
bottom of page