Scalable Learning Design
For a major American restaurant chain
My Role
UX and Visual designer from solution team
Year
2015
The Problem
A major American restaurant chain was looking for training their employees worldwide on quality and best practices. The requirement details included:
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Role based content personalization for every employee
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Massive content conversion in learning format under a limited timeline
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Translation support for all content
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Aesthetically pleasing design
Constraints
Tight timeline with high quality impact
Objectives
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Design a scalable solution
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Include translation and localization of the content
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Look and feel to be more personalized for the client and not follow the typical eLearning design
Design Solution
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HTML and template based design to enable faster development
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HTML design enables faster translation of the content
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Localization was planned as next phase to achieve the timeline constraint
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Interactive content to keep learner engagement
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Roles were denoted as color themes and the role badge on screen
