Scalable Learning Design
For a major American restaurant chain
My Role
UX and Visual designer from solution team
Year
2015
The Problem
A major American restaurant chain was looking for training their employees worldwide on quality and best practices. The requirement details included:
-
Role based content personalization for every employee
-
Massive content conversion in learning format under a limited timeline
-
Translation support for all content
-
Aesthetically pleasing design
Constraints
Tight timeline with high quality impact
Objectives
-
Design a scalable solution
-
Include translation and localization of the content
-
Look and feel to be more personalized for the client and not follow the typical eLearning design
Design Solution
-
HTML and template based design to enable faster development
-
HTML design enables faster translation of the content
-
Localization was planned as next phase to achieve the timeline constraint
-
Interactive content to keep learner engagement
-
Roles were denoted as color themes and the role badge on screen
Visuals
Results
-
Revenue – Winning this project was a great revenue benefit (Million Dollar + ) for the organization
-
Growth – 15+ team members were hired to develop these modules